Stanbic IBTC Bank Recruitment 2018

Stanbic IBTC Bank Recruitment 2018

Stanbic IBTC Bank Recruitment 2018 | How to Apply for Stanbic IBTC Bank 2018/2019

Stanbic IBTC Bank Recruitment 2018 – in this article you’re going to get newest updates Stanbic IBTC Bank Recruitment Requirements, Qualifications, Guidelines and different necessary updates totally free.

Don’t disregard that Stanbic IBTC Bank is a number one African banking workforce excited by rising markets globally. It has been a mainstay of South Africa’s monetary gadget for 150 years, and now spans 16 nations around the African continent.

Standard Bank is a company believer in technical innovation, to lend a hand us ensure outstanding consumer carrier and cutting edge monetary answers. Our rising international good fortune displays our dedication to the newest answers, the most productive folks, and a uniquely versatile and colourful running tradition. To lend a hand us force our good fortune into the longer term, we’re on the lookout for resourceful folks to sign up for our devoted crew at our workplaces.

We are recruiting to fill the location underneath:

Job Title: Head, Reconciliation and Resolution Unit
Job ID: 34942
Location: Lagos Island
Job Sector: Financial Services
Region/State/Province/District: Lagos

Job Purpose
To coordinate and supervise all reconciliation actions of all contribution inflows and outflows via:

  • Supervision of Reconciliation, Resolutions & Enquiry actions
  • Supervision for the solution of all uncredited contributions
  • Supervision and coordination of regulatory reporting requests
  • Supervision of enquiry control procedure

Stanbic IBTC Bank Recruitment 2018 | How to Apply for Stanbic IBTC Bank

Recruitment Key Responsibilities
Coordinate reconciliation actions of all contribution inflows and outflows to ship a persistently awesome buyer enjoy

Deliver a persistently appropriate awesome high quality of purchaser enjoy:

  • Building and keeping up key stakeholder relationships, via efficient collaborations with companions.
  • Ensuring the important Service Level Agreements (SLAs) are neatly outlined and agreed to and that the carrier ranges are monitored for exceptions and the place discovered, corrective measures are promptly hired.
  • Ensure Conclusion of day by day duties and valuation recommendation despatched by way of four:30pm
  • Prompt solution of TCF via visitations and verbal exchange (emails, SMS and letters)
  • Prompt reaction to interior and exterior buyer enquiries
  • Establishment of SLA that seeks to please each interior and exterior consumers

Supervise and Coordinate the Resolution of all Uncredited Contributions to Guard Against Customer Complaints and Regulatory Infractions:

  • Ensure day by day and recommended solution of TCF to RSA
  • Ensure contemporary inflows no longer uploaded are communicated to employers for fast solution (CRA/TCF Resolution)
  • Ensure No time table and time table with problems pieces are communicated to employers to allow credit score of purchasers’ accounts.
  • Ensure all schedules gained are despatched to Custodian inside 24hrs of receipt and identical is reported for add straight away aside from there are problems
  • CRA Cleanup & CRA Credit pastime solution inside 30days of accrual
  • Weekly/Monthly visits to purchasers and make sure Outflows from TCF exceed day by day inflows

Supervision and Coordination of Regulatory Reporting Requests:

  • Ensure fulfillment of enough audit evaluations (interior and exterior)
  • Ensure environment friendly control of “Risk Logs” – Incidents, Complaints, Errors, Pending Issues, and so forth; together with recommended escalation of MUD pieces and recommended solution of all problems.
  • Maintain information/tracker of all contribution requests gained inside the unit (enquiries, requests, pension programs, lawsuits and so forth) and publish process report back to the HoD each day.
  • Ensure suitable monitoring/tracking and experiences are made to be had to permit for knowledgeable choices and early id of difficult traits.
  • Recommend and put in force authorized strategic industry projects, adjustments to operational processes and procedures in alignment with the Company’s industry technique.

Supervision of Enquiry Management Process:

  • Drive the implementation of “customized” capability development for personnel who care for essential error-prone processes / transactions.
  • Drive the id and suitable comments/PIP for personnel who often devote mistakes.
  • Ensure efficient root-cause research, lawsuits control and reporting; in addition to consciousness advent on studying issues, together with pattern and goal tracking.
  • Ensure environment friendly control of “Risk Logs” – Incidents, Complaints, Errors, Pending Issues, and so forth; together with recommended escalation of MUD pieces and recommended solution of all problems.
  • Drive proactive control of operational chance pieces and incidents, decreasing operational losses and upholding recognition.
  • Ensure documentation, periodic evaluate and replace of tick list of particular processes / transactions which can be liable to mistakes, together with respective preventive measures.

Preferred Qualification and Experience

  • A First Degree or an identical in a Business comparable Degree
  • Basic MS Office Suite, excel and phrase wisdom, Compliance Training

Knowledge/Technical Skills/Expertise

  • Reconciling Financial Records:
  • The talent to test monetary entries in more than one techniques to make certain that transactions and information are stored in sync and that they’ve been recorded as it should be.

Attitude of Customer Experience /Industry wisdom:

  • Within the Bank Customer Experience Framework, the power to constitute the values of Standard Bank, take possession and display pastime for customer support and experience at the pension trade this is coated by way of the function.

Query Resolution:

  • The talent to handles queries successfully and formulate suitable responses..

Transaction Case Management:

  • The talent to know the character of the transaction, collect required knowledge and channel transaction into right kind route
  • Can arrange the development of the transaction and replace purchasers on development and drawback fixing. Able to counsel procedure enhancements and improvements.

  How to Apply for Stanbic IBTC Bank Recruitment 2018 – Apply now

How to Apply
Interested and certified applicants must:
Click right here to use


  1. Multiple programs is probably not entertained. Candidates are to use for one process place. Candidates who try to practice more than one instances can have their software disqualified
  2. No charge is needed for on-line software, check or interview.

If you wish to have us to replace you in regards to the Stanbic IBTC Bank Recruitment 2018 Form and Guides, it’s a must to employ the remark field and drop your quantity within the field supplied right here on those pages



Updated: September 20, 2018 — 11:14 am

Leave a Reply

Your email address will not be published. Required fields are marked *