Life Bank Nigeria Recruitment 2018

Life Bank Nigeria Recruitment 2018

Life Bank Nigeria Recruitment 2018 | How to Apply for Life Bank Nigeria 2018/2019

Life Bank Nigeria Recruitment 2018 – in this article you are going to get newest updates Life Bank Nigeria Recruitment Requirements, Qualifications, Guidelines and different essential updates without spending a dime.

Don’t overlook that Life Bank is a healthcare generation and logistics corporate that’s within the industry of saving lives. We consider that no African must die from a scarcity of crucial scientific merchandise on the clinic degree, and we’re on a undertaking to unravel this. LifeBank is these days running at the blood scarcity drawback in Nigeria by means of connecting hospitals to blood banks, and blood banks to donors. We do that by means of web hosting blood drives and by means of handing over blood in not up to 55 mins, in a WHO and EU beneficial cold-chain, to hospitals.

We are recruiting to fill the placement underneath:

Job Title: Customer Service Officer

About the Role

  • The Customer Service Officer would be the first line of touch for LifeBank shoppers
  • The position will maintain buyer enquiries and unravel proceedings throughout the name heart.

Key Responsibilities

  • Answer calls, emails and internet chat enquiries from potential shoppers
  • Provide shoppers with correct product and repair knowledge
  • Receive orders and agenda dispatch of blood and blood merchandise
  • Establish priorities and sequences for the ordering, processing and dispatching of shopper requests
  • Ensure compliance with set requirements of shopper carrier when conversing with purchasers
  • Help reach gross sales targets by means of making telesales and using upselling alternatives
  • Create and replace buyer profile/accounts to permit for simple solution of shopper issues
  • Escalate complicated problems to extra skilled name heart operators for right kind solution
  • Maintain information of inquiries or proceedings in addition to logs of interplay with shoppers
  • Calm offended or annoyed shoppers and make sure their demanding situations or problems are addressed correctly
  • Go the additional mile to construct and take care of certain agree with dating with purchasers
  • Perform all different tasks as assigned

Life Bank Nigeria Recruitment 2018 | How to Apply for Life Bank Nigeria 2018/2019

Educational Qualification:

  • B.Sc or HND in Hausa Language (abilities obligatory), English, Mass Communication, or any comparable self-discipline


  • 1-2+ years in a customer support or equivalent position

Skills and Abilities:

  • Knowledge of shopper carrier practices and ideas
  • Excellent knowledge access and typing abilities
  • Superior listening, verbal, and written verbal exchange abilities
  • Ability to maintain demanding scenarios as it should be
  • High skillability in MS place of job suite
  • Must have the ability to get ready control reviews and correspondence
  • Good wisdom of administrative and clerical processes/li>
  • Good rigidity and time control abilities

Personal Attributes:

  • Highly arranged and detailed
  • Passion for other people
  • Very tech savvy and a professional of present tendencies
  • Loves to speak and socialize
  • Has top power ranges
  • Attention to element
  • Technology business consciousness

Work Environment

  • Work within the place of job on a shift gadget
  • Spend many of the running time at a pc dressed in a phone headset.

 How to Apply for Life Bank Nigeria Recruitment 2018 – Apply now

How to Apply
Interested and certified applicants must ship their CV’s to:


  1. Multiple packages might not be entertained. Candidates are to use for one activity place. Candidates who try to practice a couple of occasions can have their software disqualified
  2. No rate is needed for on-line software, take a look at or interview.

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Updated: September 22, 2018 — 4:37 am

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