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FAQs About Secret Santa Promotion

FAQs About Secret Santa Promotion

Secret Santa Logo_Blog sizeWe’ve gotten a number of nice questions over the previous few days from gamers about our Secret Santa vacation promotion, so we’ve compiled them right here in an total Q-and-A listing so that you’ll have the main points, too.We’ve gotten a number of nice questions over the previous few days from gamers about our Secret Santa vacation promotion, so we’ve compiled them right here in an total Q-and-A listing so that you’ll have the main points, too.

My telephone/pill received’t scan my price tag – how do I input this price tag?

Here’s a number of guidelines for scanning your price tag on our app: 

  • Make positive the entire safety coating is got rid of from the “Scratch 2 Cash” field at the entrance of your price tag;
  • Use the “light” characteristic throughout the app to remove darkness from the world whilst scanning;
  • Move the price tag round in order that your telephone’s digicam can hit upon the sq. barcode;
  • Hold the price tag farther away out of your telephone’s digicam so it may center of attention higher at the barcode.

If your eligible price tag received’t scan – for no matter reason why – you’ll be able to input it manually at the app. Just kind the price tag’s numbers within the packing containers the use of your telephone’s keyboard.

Can I input tickets in each the Secret Santa money drawing and the Not So Secret Santa money drawing?

Yes, after all! You can simplest input each and every price tag as soon as into both, the Secret Santa drawing or the Not So Secret Santa drawing. However, if you’re coming into a couple of tickets you’ll be able to combine it up and input a few of your tickets into the Secret Santa drawing and a few of them into the Not So Secret Santa drawing. Remember, the Not So Secret Santa money prize quantity is at all times indexed, whilst the Secret Santa money prize quantity isn’t. The Secret Santa money prize is also more than, not up to or the similar because the Not So Secret Santa prize – you’ll in finding out after we draw the winners for that drawing length. 

How do I reset my VIP Club account password at the app?
Unfortunately, you aren’t in a position to reset your VIP Club account password at the app at the moment. This is one thing we’re running on for long run Play It Again® promotions, however for now, you’ll need to reset your password by the use of our web site to your computer or desktop pc or your pill.

Can I check in for a VIP Club account at the app?
Unfortunately, no. You’ll wish to check in for a VIP Club account on a computer or desktop pc. Then while you’re absolutely registered, you’ll be capable of login for your VIP Club account at the app.

Do you’ve a query that wasn’t responded right here? Check the regularly requested questions web page on our web site, or e-mail us at: Wmaster@ialottery.com.

Updated: October 11, 2017 — 2:10 am

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