Georgia Lottery denies millions in prizes to winners of scratch-off games

Georgia Lottery denies millions in prizes to winners of scratch-off games

The Georgia Lottery Commission has refused to pay greater than $17.1 million in scratch-off sport prizes since 2014 — the yr lottery officers instituted a coverage of investigating big-money winners.

The lottery has issued 270 denial letters to winners of $1,000 or extra in the previous 4 years, mentioning a wide range of suspicions which may be fraud: individuals who declare a couple of profitable games in a somewhat quick duration of time; winners who cannot determine the place or when the sport used to be bought; or people who are untruthful about having relationships with shop house owners who promote the games.

But a handful of court cases, difficult million-dollar denials, are checking out the company’s talent to withhold prize cash with out particular proof of dishonest.

The fits declare the lottery’s device of investigating winners is discriminatory — that they “interrogate” winners who continuously have bother talking and figuring out English, then grasp on small discrepancies in the solutions to unjustly deny awards.

A evaluate of the denial letters discovered 63 p.c had been issued to folks of Indian, Asian or Hispanic descent. People with the typical ultimate title Patel make up 23 p.c of the denials, in accordance to the research.

Lottery officers declare there’s no inherent discrimination in the procedures, which they are saying are vital to handle equity for everybody who performs.

“We take each (prize) application as we see it, each application stands on its own merits,” stated Joe Kim, the lottery’s normal recommend. “I do not believe it is suitable for any person to draw conclusions about how we deal with ethnic teams in accordance with 270 denial letters.

“We procedure greater than 100,000 claims a yr.”

Kim declined to resolution further questions as a result of of the pending litigation. But in a Nov. 29 deposition for a lawsuit contesting his denial of a $five million prize, Kim stated the company has 5 investigators who interview prize winners when suspicions are raised.

He additionally stated the lottery does no longer supply interpreters throughout interviews, nor are they recorded. The choice of whether or not to pay a prize is Kim’s on my own, even if the investigators supply enter, in accordance to the deposition.

“I do not imagine race, starting place, gender, anything else” when determining whether to pay a prize, Kim said in the deposition. “I simply imagine the info.”

Attorneys suing the lottery are not so certain.

Mark Spix, an legal professional who has clashed with Kim and the lottery throughout his illustration of shop house owners who hire coin-operated slot machines, stated the legislation does not strengthen Kim’s refusal to pay as a result of of mere suspicion that the individual claiming the prize didn’t purchase the sport.

Spix additionally stated the lottery wishes to supply interpreters and recorded interviews to make certain the questions and solutions are transparent and documented. He and legal professional Jared Lina constitute Ramilaben Patel in a go well with claiming $five million prize used to be unjustly withheld.

“The more thing is we expect the method wishes to be taken clear of Joe Kim,” Spix stated.

Suspicious prize claims

The lottery sells greater than 60 other scratch-off games, costing from $1 to $30 according to price ticket.

The odds of profitable a prize with any explicit sport range moderately, however all are more or less 1 in three. But the chances of profitable huge payouts are minuscule.

For instance, the $30 Super Max The Money sport has general odds of profitable at 1 in 2.78. The odds of profitable $100 is 1 in 38; the chances of profitable $five,000 is 1 in 60,000 — and the chances of profitable the $10 million grand prize is 1 in four.2 million, in accordance to the Lottery’s web site. Since 2014, scratch-off games have paid out $1 million or extra 192 occasions.

There is not any caution at the games that prizes will also be withheld, even if the high-quality print does say that winners are “topic to Lottery regulations and acceptable state legislation.”

Kim stated the device of investigating profitable games was vital when lottery officers spotted some people had been claiming prizes at statistically unattainable charges.

“We had some folks that had claimed — I believe there have been a dozen that had claimed over 100 prizes,” Kim said in the deposition. “There had been 60 or 70 folks that had claimed over 50. Everyone knew they had been cashing tickets for other folks.

“That was kind of the first step in taking a closer look and doing more investigation of suspicious prize claims.”

Clarence Dobson, who indexed his cope with as a put up administrative center field in Patterson, Ga., used to be denied prizes of $1,000 and $five,000 in November 2014. A letter to Dobson stated the prize cash would no longer be awarded as a result of he had redeemed 43 tickets over a three-year duration, and claimed a couple of profitable tickets at the identical day.

“The extraordinarily improbably win patterns… create a prima facie case that tickets are being given to you by third parties,” the letter says.

Sometimes the investigations are extra complicated. Ankita Patel, of Thomasville, used to be rejected for a $five,000 prize ultimate yr and a $1,000 prize in June. In each circumstances, the prize used to be denied as a result of Patel allegedly misrepresented her courting with the shop proprietor the place the sport used to be bought.

Patel stated she lived on Pheasant Ridge in Thomasville, when her license confirmed an cope with on Hawks Crest.

“This is the same address as the owner of the store … who has previously submitted an astonishing 33 winning tickets,” the denial letters say. “Your attempt to conceal these facts create a prima facie case that you are cashing the ticket for Mr. Patel or that you are cashing the ticket for one of Mr. Patel’s confederates.”

A congratulations, then a denial

The denial letters maximum frequently refer to sides of the legislation that limit folks claiming prize cash for others, and calls for withholding any cash owed to the state when prizes are paid.

Sunitabahen Patel, of Jessup, used to be denied a $1 million prize in 2014 after she instructed the lottery her daughter bought the sport as a birthday reward for her on June 7 of that yr. Lottery investigators made up our minds that the packet from which the sport originated used to be no longer made in the stores till June 14.

Sunitabahen, Ramilaben and Ankita Patel aren’t comparable.

The letter written by way of Kim says Sunitabahen Patel’s commentary that the sport used to be bought on June 7 used to be “fatal to the legitimacy of the purchase of the ticket.”

Her lawsuit takes factor with the lottery’s procedure in getting that data out of Sunitabahen Patel, who speaks handiest Gujarati, one of two dozen primary languages spoken in India.

The lottery “did not have a certified Gujarati translator present during the interrogation” and Patel “simply could not understand why she was being questioned repeatedly in a language which she does not understand,” the lawsuit says.

Atlanta legal professional David Jaffer represents Sunitabahen Patel and stated the denial got here after the circle of relatives won a congratulatory letter from the lottery.

“Look at the roller coaster the Georgia Lottery has put these people through: ‘Congratulations you’ve won.’ Then, ‘Sorry, we’re not going to pay you,'” Jaffer stated. “These are hard-working folks, and the mental impact has really affected the whole family. The dad nearly went crazy.”

Kim stated in a deposition that the letter of congratulations, signed by way of Lottery President Debbie Alford, is a sort letter despatched prior to any investigation of the declare.

Lottery going too a long way, attorney says

The lottery used equivalent causes for denial of Ramilaben Patel’s $five million prize. Her son, Nil Patel, served as an interpreter throughout the interview and stated the sport used to be bought June 1, 2016. Kim wrote in the denial letter that the sport wasn’t delivered to the shop till June 7.

The letter additionally says the Patels each said that Ramilaben Patel used to be the one one that ever had ownership of the sport, however an in-store video at a Kroger in DeKalb County confirmed one of her sons scanning the sport to make certain it used to be a winner.

“These facts can lead to no conclusion other than that you are cashing the ticket for someone else,” Kim wrote in the denial letter.

In the deposition, Kim stated he does not know who’s the true proprietor of the profitable sport; he has no proof proving Patel submitted the price ticket for any person else; and that lottery officers have by no means tried to decide if Patel or her members of the family owe cash to the state.

“She claimed to have purchased the price ticket and claimed to have had sole and unique ownership of the price ticket and that grew to become out no longer to be true,” Kim said in the deposition. “She claims to have purchased the price ticket on her birthday. That don’t have been imaginable.”

Spix stated Patel’s statements are “mistakes made by the way the lottery goes about trying to reconcile these things.”

“I don’t really think they believe they can and should deny payment for everyone (who) can’t remember from what store they bought the ticket,” Spix stated. “They’re pushing the envelope with their interpretation. We hope these cases will show they can’t do that.”

Spix and the opposite lawyers allowed Ramilaben Patel and her son, Rohit, to be photographed, however they wouldn’t allow the circle of relatives to resolution questions as a result of of their pending litigation towards the lottery.

Jaffer stated transparent circumstances of fraud will have to be prosecuted, however denying prizes in accordance with hypothesis undermines the lottery’s integrity.

“This is a license by the state to… administer the lottery and it carries with it responsibilities,” Jaffer stated. “When people win, they expect to be paid.”

But Kim stated in the deposition that there has to be result when any person tries to money in a profitable sport that does not belong to them. Withholding prize cash is a logical result, he stated.

“If people are entitled to a free (chance) to try to get somebody to cash the ticket for them … that just encourages the attempts to try and circumvent the statute,” Kim stated.

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Updated: December 21, 2017 — 5:18 am

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